Data deletion

You can delete your data in the panel or by asking us. This page is the data deletion instructions URL for our Meta app.

Delete your workspace (customers)

1. Sign in to the DialBots panel as the workspace owner.
2. Open Settings, then Workspace.
3. Choose Delete workspace and confirm. Only the owner can do this.

Deleting a workspace removes its agents, contacts, campaigns, call records and connected WhatsApp numbers. Tax invoices and other records we must keep by law are retained. We delete workspace data within 30 days of the request, and it is removed from backups within a further 30 days.

Disconnect WhatsApp

To stop DialBots receiving messages from a WhatsApp Business number, disconnect it under WhatsApp in the panel. You can also remove the DialBots app from your Meta Business settings.

Ask us to delete personal data

If you are a DialBots user, or a person who spoke or exchanged messages with an agent run by one of our customers, email [email protected] from the address on your account, or include the phone number concerned. Please say what you want deleted. We will confirm when the request is done. We reply within 2 business days.

For data held by one of our customers, we may need to pass your request to that customer, who decides how the data is used.